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Integrated Product Support (IPS)

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Our experts after conducting PSA, produce Integrated Product Support (IPS) elements which make up the Product Support Package (PSP); implying the needs to meet readiness and performance objectives, lower total ownership cost, reduce risk and achieve men & material safety and also avoid environmental hazards. The IPS also helps achieve best fit in Reliability, Availability, Maintainability and Safety (RAMS) to reduce logistic footprint. Our team has delivered multiple projects and are experienced in efficiently conducting IPS as per the customer’s expectation and requirement.

We have software that can automate product support package and is available at all user sites through internet.

Sustaining Engineering

Sustaining Engineering activities are heavily influenced prior to system deployment by the design interface activities which focus on optimizing Availability and Reliability at reduced Life Cycle Cost. In today’s world, the biggest challenges are - fast paced technological changes, process changes and skill-based changes; which are in need of continuous improvement, upgradation, prevention or simply a refresh of technical foundations. Our experts do consider these aspects of the Sustaining Engineering and propose Obsolescence Management (also referred to as DMSMS: Diminishing Manufacturer Sources & Material Shortages) through upgradation or replacements to have the lowest possible logistic footprints with desired operational availability.

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Supply Support

QIVSE is experienced in providing Supply Support services based on the FLSIP (Fleet Logistics Support Improvement Program) models for consolidating onboard allowance for 90 days of continuous operation at sea as well as COSMAL (Co-ordinated Shore-based Material Allowance List) for depot allowance for a duration of 3 years. Accordingly, low and high levels of store are also established as per the platform’s usage. Furthermore, we provide List of all recommended workshop machinery, equipment, tools, and test benches to be purchased and installed at client’s site to support Depot Level maintenance. We are also working on Readiness Based Sparing (RBS, US model) / Marginal Analyses (UK model) to further optimize logistic footprint. QVISE makes sure that the customer’s objective are completed with the specified model, whether customer specific or a predefined model.

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Maintenance Planning & Management

Our engineers define the repair and upkeep tasks, schedule, and resources required to care for and sustain equipment / system with the focus being to define the actions and support necessary to achieve the system’s operational availability (Ao) objective. They establish maintenance concepts and requirements for the life of the system, for hardware and software, including:

(1) Levels of repair
(2) Repair times
(3) Testability requirements
(4) Support equipment needs
(5) Training and Training Aids Devices Simulators and Simulations (TADSS)
(5) Manpower skills
(6) Facilities
(7) Deployment Planning/Site activation
(8) Development of preventive maintenance programs using Reliability Centered      Maintenance (RCM)
(9) Condition Based Maintenance Plus (CBM+)
(10) Diagnostics / Prognostics and Health Management
(11) Sustainment
(12) Post-production software support.

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Packaging, Handling, Storage & Transportation (PHS&T)

Our experts identify, plan, resource, and define PHS&T (Packaging / Preservation, Handling, Storage & Transportation) requirements to maximize availability and usability of the materiel to include support items whenever they are needed for training or mission success. Our team also considers the combination of resources, processes, procedures, design, and methods to ensure that all system, equipment, and support items are preserved, packaged, handled and transported properly, including environmental considerations, equipment preservation for the short and long term storage and transportability. Some items require special environmentally controlled, shock isolated containers for transportation to and from repair and storage facilities via any mode of transportation (land, rail, air, and sea).

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Technical Data

Our technical manual authors acquire, study & record information of a scientific or technical nature, regardless of form or character (such as equipment technical manuals and engineering drawings), engineering data, specifications, standards and Data Item Descriptions (DID). They then combine all information in the form of Technical Manuals (TMs), including Interactive Electronic Technical Manuals (IETMs) and engineering drawings, being the most expensive and the most important data made for the support, operation and maintenance of a system. IETMs also provide integrated training and diagnostic fault isolation procedures. A data management system developed by QVISE the LCSP - establishes within the system provisions that can allow every activity involved with the program to cost-effectively create, store, access, manipulate, and exchange digital data. Technical data includes, at minimum, the data management needs of the SE process, modeling and simulation activities, test and evaluation strategy, support strategy, and other periodic reporting requirements. It also includes as-maintained (in addition to the as-built) bills of material and system configuration by individual system identification code or “Part Number.”

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Support Equipment

QVISE analysts focus on identifying, planning, resourcing and implementing management actions in the acquisition of Support Equipment (be it mobile or fixed, but is not limited to ground handling and maintenance equipment, trucks, air conditioners, generators, tools, metrology and calibration equipment, and manual and automatic test equipment) required to sustain the operation and maintenance of the system to ensure that the system is available to the platform when it is needed at the lowest Total Ownership Cost (TOC) with the defined operational availability requirement as outlined by the client. This is achieved by defining the PMs (Preventive Maintenances) efficiently and effectively during the acquisition of systems, leading to decrease in the proliferation of support equipment into the inventory by minimizing the development of new support equipment and giving more attention to the use of existing Government or client’s equipment.

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Training & Training Support

QVISE’s team of experts identify, develop and list down Training Aids, Devices, Simulators, and Simulations (TADSS) to be acquired by client to train military and civilian personnel to maximize the effectiveness of the manpower and personnel to fight, operate, and sustain equipment at the lower Total Ownership Cost (TOC). This includes New Equipment Training (NET), institutional, sustainment training and Displaced Equipment Training (DET) for the individual, crew, unit, collective, and maintenance through initial, formal, informal, On-the-Job Training (OJT), and sustainment proficiency training. Significant efforts are focused on NET, which in conjunction with the overall training strategy is validated during system evaluation and test at the individual-, crew-, and unit-levels.

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Manpower & Personnel

Our manpower analysts determine the number of Personnel required, authorized, and available to operate, maintain, support, and provide training for the system. Manpower requirements are based on the range of operations during peacetime, low intensity conflict, and wartime. It represents the number of personnel or positions required to perform a specific task. Manpower is typically the highest cost driver in the development and sustainment of the programs / platforms and can account for 67-70% of the program budget. When Manpower Planning is engaged along with Human Systems Integration, Our Program Managers have the tools to effectively manage systems and to ensure that the human elements of the system are included in the pros, cons, and risks of using a program.

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Facilities & Infrastructure

Our experts visit the client’s Facilities to evaluate the Facility & its Infrastructure used for carrying out maintenance activities, especially Depot Level Maintenances, to lay down the requirement for either a new mobile / fixed maintenance facility or upgradation for an existing one. On the basis of these evaluations if the facility requires upgradation, the team recommends augmenting the facility in the form of erection of new support equipment / test benches, jigs etc. so that the equipment / machinery can be easily maintained by client’s skilled manpower. This also includes training of support Facility’s skilled staff to acquire training for efficiently maintaining the equipment..

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Computer Resources

Our IT team of seasoned specialists and engineers have the capability to identify computer hardware & software requirements onboard ship and ashore to manage administrative and support (maintenance planning, execution & recording and Logistics requirement) functions. They are proficient in installing hardware and software at client’s site and integrate wired and wireless networks (LAN, WAN, MAN) efficiently and effectively.

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